Privacy Policy for Sorol Hisab

1. Information We Collect

a. Personal Information

• Name, mobile number, email address
• Business name and address
• Company logo or branding

b. App Data (Business Data)

• Sales, purchase, income, expense, due, and payment records
• Customer, supplier, and employee information
• Product, stock, ledger, invoice, and report data

c. Device & Technical Information

• Device model, OS version, IP address
• App version, crash reports, usage analytics

2. How We Use Your Information

• Operate and maintain app functionality
• Securely store and process your business data
• Communicate updates, support, and new features
• Generate business reports and analytics
• Improve performance and prevent unauthorized access

We do not sell or rent your information to third parties.

3. Data Storage and Security

• Data is stored locally on your device or on secure iSoft cloud servers (if enabled).
• We use SSL encryption and secure authentication.
• Cloud users get regular backups to prevent data loss.
• Authorized iSoft staff may access limited technical data for troubleshooting.

4. Data Sharing and Disclosure

• When required by law, court order, or government authority
• With your explicit consent (e.g., integrations like SMS/payment)
• With trusted service providers bound by confidentiality

5. Your Rights and Control

• View, edit, and delete your business data at any time
• Request full account/data deletion by emailing info@isoftint.com from your registered email
• Deleted data cannot be restored; please back up before requesting deletion

6. Cookies and Tracking Technologies

Our web/cloud versions may use cookies to maintain sessions, remember preferences, and measure analytics. You can disable cookies in your browser settings.

7. Third-Party Services

• Google Analytics (usage insights)
• Firebase Crashlytics (error tracking)
• Payment Gateway Services (secure subscription/renewal)

These providers follow their own privacy policies.

8. Children’s Privacy

Sorol Hisab is not intended for individuals under 18. We do not knowingly collect data from minors. If a minor has provided data, contact us for removal.

9. Data Retention Policy

• We retain data while your account/subscription is active.
• If expired or inactive for 6+ months, we may archive or delete after prior notice.

10. Changes to This Policy

We may update this Policy periodically. We will update the “Last Updated” date and notify users in-app or on our website. Please review regularly.